Frequently Asked Questions – ASK IKE

Ike Mills, Local 667 President, Please congratulate Ike on becoming our new Arkansas state APWU president as well.


Click on a question below to view answer.

Ike Mills
Q: How do I get FMLA approved?

A: You can obtain the form in one of 2 ways:

1) When you call in using the postal ease call-in number, indicate that you are requesting a new FMLA case. HR will send you an FMLA form in the mail. The problem with this is that usually you will have already made your doctor visit before you receive the paperwork. Then you have to schedule another appointment or drop off the paperwork for your doctor to fill out after the fact. It can be problematic.
2) Obtain the form before you go by requesting one from management, requesting one from your union steward or Google it yourself and print out. There is a link on our Member Resources page or just Google WH-380-e for your own health condition or WH-380-f for a family member’s condition.
Once your doctor fills out the paperwork, read it over before you send it in. If anything appears wrong or incomplete, address it while you are still at the doctor’s office (absolutely do NOT make any corrections yourself). If your doctor is reluctant to do the paperwork, or repeatedly makes mistakes which keep you from getting approval, it may be time to find a new doctor. Be aware, some doctors will charge a paperwork fee of around $25 or more.
The correct address for sending in your FMLA paperwork for Arkansas residents is:
HRSSC FMLA 09
PO Box 970909
Greensboro NC 27497-0909
FAX: 651-456-6067

Q: When will I get a raise?

A: There are 2 types of raises that we receive. The first are step increases which take place on a set schedule based on your hire date. In other words, your step increases depend on how long you have been here and will occur on schedule, independent of everyone else. However, our current contract did provide for 3 increases to the basic annual salary schedule that raised the entire schedule by about 1% each time. The last of these will occur November 18, 2023.

The other type is a COLA or Cost of Living Adjustment. These are also negotiated by the contract and you can expect to see them in January and July of 2024.

For more information on salary schedules and increases, see pgs. 30-39 of your Collective Bargaining Agreement. APWU Headquarters site


Send questions or comments to admin@nwaal667apwu.org.

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